OFFSITE SERVICES.

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Our range of offsite support services help our clients reduce their fixed resourcing costs, free up expensive real estate that can be used for fee earner growth and enable them to match costs to demand.

Intelligent Office is the only UK based BPO provider that delivers 100% of its offsite services from ISO27001 accredited UK based centres, enabling us to deliver to a rigorous confidentiality and security standard.

Our clients can either opt for a pay as you go or fixed resourcing commercial model.  IT set-up is often straightforward and for our document production and project support services in particular, we are often delivering to clients within a matter of days.

The vision

Our document production solutions give law firms a high quality, responsive and secure service that can support your day to day document production needs or assist with peaks in workload, or absences in your onsite team.

The detail

Clients can pick from a pay-as you go or fixed resourcing pricing models and our service includes transcribing all forms of dictation, manuscript amendments, copy typing, completing draft emails, document reformatting, document conversion, Laserforms, creating and amending PowerPoint, Excel, Visio, and supporting other marketing and desktop publishing requirements.

We’ll explain how we integrate with your workflow and map out processes ensuring our services can be used easily. In the majority of cases we work from your existing infrastructure, picking work as it appears and saving into the relevant document or case management system, ready for your fee earners or PAs to use.

The result

Consistency, quality, speed, flexibility.  We provide a tailored solution to match your requirements – with no minimum volumes so you can use our services when they’re needed most.

What next?

For more information please contact Sam Nicholls, Head of Business Development, on 07984 252 150 or at sam.nicholls@intelligentofficeuk.com.

 

The vision

An onboarding solution that reduces fee earner and PA time spent on compliance, ensures consistency of approach that improves our clients’ risk profile whilst providing detailed MI that can be used for a multitude of purposes from pricing to client intelligence.

The detail

Bespoke for each client, our service includes client onboarding, matter onboarding, anti-money laundering, conflict checks, client diligence and electronic file closure.

Our team of paralegals work to pre-agreed processes with risk levels clearly set to ensure you maintain ultimate control at all times.

We use your incumbent systems and AML software and help you streamline your processes to make sure they are fully optimised.

The result

An agreed process that is adhered to 100% of the time, maximising your firm’s risk profile and saving your fee earners time and effort.

What next?

For more information please contact Sam Nicholls, Head of Business Development, on 07984 252 150 or at sam.nicholls@intelligentofficeuk.com.

The vision

A flexible, cost effective and highly trained team that can provide a wide range of project support and other procedural administrative tasks to your firm.

The detail

We have supported our clients in many ways including the delivery of pre and post completion services, seminar and event administration, travel booking, e-filing, e-bundling and e-bibles.

The result

High quality resources that you can rely on when you need support, delivered on a pay as you go basis and using your existing technical infrastructure.

What next?

For more information please contact Sam Nicholls, Head of Business Development, on 07984 252 150 or at sam.nicholls@intelligentofficeuk.com.

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