The Lawyer’s Operational Healthcheck Report: our view
Capsticks renews contract with IO for a third term
Geldards contract win
Growing relationship with CBRE
Record year at IO leads to investment in senior team!
The top 4 ways outsourcing can add value to your firm.
Are you training your administrative support teams well enough?
Are your support teams getting the right training to be effective?
How to pick the right partner to achieve your objectives
How do you know if your admin support services are delivering?
5 questions to ask before outsourcing support for your law firm
Stone King outsources suite of services to Intelligent Office
“I can type just as fast as my PA”—create right support for today’s fee earners
Central office services vs local admin support—have you got it right?
Multrees Investor Services appoints IO to deliver admin support
What does agile working mean for support services of the future?
Secretarial and admin support: The benefits your firm will see
Administrative support: What ‘good’ looks like
What difference can better front of house customer service make?
Technology: An efficiency (or inefficiency) magnifier