“Intelligent Office has worked shoulder to shoulder with us in true partnership. We have achieved much together during a time of transformational growth.”



Updating your firm’s guest services strategy: making every interaction memorable

During the Covid-19 pandemic, hospitality and events were the first sectors to be closed and among the last to be reopened; with no face-to-face interactions or events permitted, many law firms were forced to furlough guest services support staff and, in some cases, make redundancies. However, now the world has moved on and we’re living […]

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Adopt the brace position: law firms need to prepare for some financial turbulence

Meet…Ruth Davison, Operations Director

Modernising your document lifecycle is the secret key to transforming your firm: how to map, analyse, and design for the future – part one

Meet… Jo Styles, Director of Business Development and Marketing

We need to recognise, celebrate and support our unsung law firm leaders across operations, facilities and office services

Industry interview: Outsource of inspiration

Eight big calls for law firms’ 2022/23 budgeting

Meet… Marcella Rich

Meet… Rachel McCorry, CEO

A moment of truth for hybrid working

The war for talent

Meet… Pat Fox, IO’s new Operations Director

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Hogan Lovells partners with Intelligent Office to deliver a new presentation service

Meet… Alison Bilgin, COO

Intelligent Office sponsors People in Law Conference 2021

Adopting a successful hybrid working model for law firms

IO achieves Platinum Investors in People standard

4 Real Estate trends at hybrid law firms that Intelligent Office is supporting

Major new survey highlights the operational challenge facing today’s law firm leaders

Law firms are re-thinking their Guest Services strategy

Top 4 results law firms achieve by working with us

Post-pandemic operations strategy for mid-market UK law firms

Intelligent Office and BigHand announce partnership as law firms continue to drive optimal support service models

Mitigating the risks of law firm operational transformation

Four common myths about outsourcing that are stunting law firm growth

Top five operational trends that successful law firms are embracing

The drivers of sustainable growth for mid-market law firms

De-risking operational change for your law firm

Stephenson Harwood chooses Intelligent Office for another term

Insight and service excellence are key to unlocking efficient law firm operations

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Top 50 law firm, Penningtons Manches Cooper, extends contract with Intelligent Office

Driving law firm efficiency and profitability in 2021 and beyond

Bird & Bird renews contract with Intelligent Office

Kingsley Napley contract commences after TUPE transfer completed online during lockdown

Agile working in law firms

Time for the digital mailroom

RIP traditional secretary, make room for…?

Delivering exceptional service in the era of Covid-19

Man working from home having a video conference

The importance of managing support staff in the hybrid working era

Hedges in arrow shape

The best legal administrative outsourcing options for law firms

Office of the Future: The Blueprint

What next after furlough?

How can you support your fee earners when returning to the office?

Action on Admin

Building a collaborative alliance

Agile legal support services for today and tomorrow

De-risking transformative change

Introducing Chronos: Providing ‘offsite insight’ into support function effectiveness for law firms

Law firms: Why, how and what to outsource in 2019

Intelligent Office appointed by top 100 law firm for major outsourcing contract

Gender Pay Gap Report 2019

The Lawyer’s operational healthcheck report: our view


To find out more about Intelligent Office’s innovative approach to delivering support service excellence, contact Jo Styles, Director of Business Development and Marketing, or complete the form below and a member of our team will get in touch.