Multrees Investor Services appoints IO to deliver admin support

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Intelligent Office UK (IO), the leading provider of administrative support services to the professional services and legal sectors, has been appointed by Multrees Investor Services to deliver its facilities, reprographics, mail and courier, and front of house services.

The contract, which went live on 19th November 2018, has required IO to bring in a newly recruited team to deliver the suite of services for Multrees’ Edinburgh office.

Clive Stelfox, COO at Multrees said:

“Our partnership with IO allows us to scale our business to support our current rapid rate of growth. IO gives us professional, high quality staff on site to support our day to day needs, plus the support of the experts within their wider business.”

Rachel McCorry, CEO at Intelligent Office, said:

“This is a great win for the business and further consolidates our reputation for delivering high quality administrative support to professional services firms in Scotland.  We are looking forward to working in our future partnership with Multrees.”

Multrees is the fifth new managed services client IO has commenced working with in the past 12 months, joining The Solicitors Regulation Authority, Shearman & Sterling, Freeths and VWV.

During the same period, long standing client Farrer & Co also renewed their contract for another term.

About Multrees

Multrees Investor Services (“Multrees”) is an award-winning provider of global custody, investment administration and consolidated reporting services with multi-currency capabilities. Multrees recognises that great

outcomes for investment managers and their customers can only happen if the platform architecture can support the addition, removal, and augmentation of technology components.

Through a best-in-class technology integration approach, the Multrees platform is configured to fit the business model of each client firm, supporting their own unique combination of investment philosophy, growth strategy and customer needs. Multrees provides a robust and reliable platform on which their clients can deliver truly differentiated and scalable customer-focused services.

About Intelligent Office

With more than 800 staff operating across 48 client sites and four onshore shared services centres, IO is the leading provider of office administrative and secretarial services to the professional services and legal sectors.

IO helps firms change for the better, improving the quality of support delivered to its clients, helping them save time and money.  IO achieves this by taking charge of administrative and secretarial services, leaving their clients’ management free to concentrate on growth.

The result: flexible, modern and professional support services; improved service for clients; increased profitability for the firm; and better opportunities for their support staff.

The majority of IO’s services are delivered on site at clients’ premises and include PA, reprographics, mailroom, facilities, front of house and core goods procurement.

IO also provides document production support both on site at clients’ premises and via four onshore shared services centres.