Geldards contract win

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Intelligent Office UK, the leading provider of PA, document production and administrative support services to the legal sector, has been appointed by Geldards to deliver its reprographics, mail and courier, front of house, records management and core goods procurement.

The contract, which went live at the beginning of September, saw over 20 staff transfer to Intelligent Office from the firm’s Cardiff, Nottingham and Derby offices.

Geldards’ CEO, Jeff Pearson said,

“Our support teams are hugely important to us and we wanted to ensure that they will continue to be looked after and developed; Intelligent Office has demonstrated their shared commitment to this throughout the transferral process and during the implementation to date.  This, coupled with a commitment to continued innovation for our support processes, is exactly what we want from a business partner.”

Rachel McCorry, CEO at Intelligent Office said,

“Geldards is a fantastic new client for us and we are thrilled to support the firm as it continues to go from strength to strength.  We welcome the transferring employees to the Intelligent Office family and look forward to working with them, and the firm, to deliver best in class support services to Geldards’ partners and fee earners.”

Geldards is the fourth new managed services client Intelligent Office has commenced working with in the past 12 months. The firm joins other new clients including Bird & Bird, CBRE and Stone King.

About Geldards

Geldards is one of the country’s leading regional law firms with over 350 staff based in Wales, The Midlands, and London. A full-service law firm, Geldards provides practical legal advice to private and public companies, local authorities, public bodies, charities and government agencies, as well as private individuals.

About Intelligent Office

Intelligent Office helps firms in the legal sector change for the better, improving the quality of support delivered to partners and fee earners and helping firms save time and money. It achieves this by taking charge of administrative and secretarial services, leaving the firm’s management free to concentrate on growth, and partners free to develop and manage their practices.

The result: flexible, modern and professional support services; improved service for clients, increased profitability for the firm, and better opportunities for support staff.

The majority of Intelligent Office’s services are delivered on site at clients’ premises and include PA, reprographics, mailroom, facilities, matter management, front of house and core goods procurement. Intelligent Office also provides document production support both on site at clients’ premises and via four onshore shared services centres.

With nearly 900 employees operating across 60 client sites and four onshore shared services centres, Intelligent Office is the leading provider of office administrative and secretarial services to the UK legal market. Clients include The SRA, Shearman & Sterling, Gowling WLG, Penningtons Manches Cooper and Wiggin.