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Technology update – DocBuster

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If you want to help your fee earners work smarter and faster, then DocBuster could be just what you need. DocBuster is a smart and simple piece of software designed specifically for law firms to make bulk printing a piece of cake.

Here’s a common request to those that deliver reprographic support to our clients. Fee earner: “I have received this disk/email from the client, can you print everything off for me to review?”

This disk/email could contain one file; it could contain one thousand files. Your fee earner has no idea. Using DocBuster, the Docucentre team can see how many files there are, how big those files are, when they were created, what they contain and whether any are password-protected.

They can then report back to the fee earner, providing her with a list of what is on the disk/email. The list can be ordered by file name, author or creation date, enabling the fee earner to choose precisely which files need printing.

DocBuster will take this information and print out exactly what is required in the preferred order, saving both time and money. The fee earner gets what she needs rather than sifting through piles of paper – time better spent on chargeable work.

By automating bulk printing, DocBuster frees up the Docucentre team to handle other tasks, secure in the knowledge that all files selected will print in the correct order. It is fast and efficient, taking files from different sources and aggregating them into a single print job.

Law firms are increasingly introducing digital working practices in an effort to reduce their reliance on paper. We are using DocBuster to support digital and paper-lite working at a number of our client firms.

By printing only what is needed, our clients don’t waste reams of paper printing out what will, at best, be shredded.

Intelligent Office and DocBuster

At Intelligent Office, we use DocBuster in some of our on-site Docucentre teams – centralised hubs providing reprographics, mail and archives services.

Regional Director Paul England heads up the Docucentre Centre of Excellence. A print, procurement and document production specialist, Paul works with internal and external experts to ensure that Intelligent Office clients benefit from the latest thinking and technological developments in this area.

He says: “We have recommended DocBuster to a number of our clients. It is a great bit of kit, which helps our Docucentre teams add value to those clients.”

To find out more about DocBuster, please contact Paul England, paul.england@intelligentofficeuk.com or +44 (0)7958 352 505.

Also covered in this quarterly best practice update are:

Learning & Development

With competing calls on their time, fee earners need support from PAs who can anticipate issues or opportunities, and provide the right support. We believe that PAs should be an asset in a law firm, helping fee earners to access services, keeping abreast of client developments, and managing meetings and diaries. This, in turn, enables the fee earners to improve their service to clients.

Find out how our new PA training programme is preparing PAs to take this more proactive approach.

Document Production

A law firm’s reputation rests on getting its legal documents right, both in terms of the advice given and the way that advice is presented. Microsystems’ DocXtools has been designed to fill functionality gaps in Microsoft Word and simplify the drafting process, helping law firms to achieve greater drafting efficiency and document quality.

We review DocXtools and its potential benefits for law firms.

About Intelligent Office

Docucentre, including reprographics and mail, records and archives management, facilities and procurement, is one of a range of administrative and support services provided by Intelligent Office. Others are:

  • PA
  • Document production (on site at clients’ premises and off site via two onshore shared services centres)
  • Floor Support
  • First Impression
  • Procurement

With more than 900 staff operating across 49 client sites and two onshore shared services centres, we are the leading provider of office administrative and secretarial services to the UK legal market.

We help firms change for the better, improving the quality of support delivered to partners and fee earners and helping firms save time and money. By taking charge of administrative and secretarial services, law firms are free to concentrate on growth and productivity.

The result: flexible, modern and professional support services; improved service for clients; increased profitability for the firm; and better opportunities for support staff.

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