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Managed Services.

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"High quality", "expert", "straight-talking", "knowledgeable", "committed", "building long term relationships" "innovative" "unique". All terms commonly used by our clients to describe their own firm. And, we're pleased to say, all words which those very same clients use to describe us and the service we provide. 

We ensure that the quality, productivity, ambition and commerciality that a law firm expects of its fee earners is delivered by our support services teams. The secretarial and administrative staff that work for Intelligent Office are effectively our front-line fee earners. Their development, training and management is our focus.


The vision

A seamless service where our team seek out opportunities to help, are multi skilled and experts in all tasks. They’re fully occupied regardless of peaks and troughs in work and are proud of the service they provide.

 

The detail

Bespoke to suit your needs, but often our service delivery includes bulk copying, printing, scanning, creation of CDs and e-bibles, copier management, document finishing, incoming/outgoing mail, scanning of incoming mail, courier booking, special deliveries and stationery management.

 

The result

Exceptional support which enables your fee earners to focus on what matters. 


The vision

A first impression which lasts a lifetime. Polished, professional and consistent. Language, appearance and attention to detail that reflects your own culture and style.

 

The detail

Every client's needs vary but often for our clients we deliver security reception, client suite reception, switchboard, meeting room management, hospitality, centralised travel booking and marketing and event support.

  

The result

A style of service that truly differentiates your firm from its competition. 


The vision

Local and central support teams that understand your role and requirements. Working alongside you, our attention to detail abounds as does anticipating your needs. From new client take on to creating a paper-lite environment which is an enabler not a barrier to the way you work.

 

The detail

Depending on your practice area our service delivery includes supporting new client and matter inception, administration relating to anti-money laundering and conflict checking, creation of physical files, hard-copy filing, scanning for e-filing, file closure, deeds management, archiving and retrieval, management of offsite storage contracts, recommendations on destruction policies and policies relating to matter management.

  

The result

Risk and compliance knowledge, great customer service, quality and speed. All part of your daily support. 


The vision

The hassle of procurement and contract management removed. As part of our buying consortium, quality and savings come easily and with no time or effort required from you. Our knowledge of your sector ensures that your suppliers are fit for purpose and deliver exceptional value.

 

The detail

Exercising buying power for over 5,000 users we procure stationery, marketing materials, consumables, print and copy equipment and office furniture. In addition we manage offsite storage provision and sub contractor services including cleaning, catering and facilities management.

  

The result

Quality goods and services delivered. Cost savings achieved. Management time released.



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