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Shearman & Sterling contract win

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Intelligent Office UK (IO), the leading support services provider to UK law firms, has been appointed by major US law firm Shearman & Sterling, to deliver reprographic, mail, courier and records management services to its London office.

The contract commenced on 1st January 2018 and saw a number of employees TUPE transfer from the incumbent service provider to IO.

Rachel McCorry, CEO at IO said the following about the win,

“As a business that is strategically focused on the UK legal sector, we want to be associated with the best brands in the market and Shearman & Sterling certainly ticks that box! Shearman & Sterling had a longstanding relationship with a global outsourcing provider to whom they had outsourced their London Office Services team for many years. Following a competitive tender we were awarded the contract and are of course delighted that the firm has chosen us over some major global competitors, further proof of the strength of our legal sector experience and reputation in the market.”

In addition to Shearman & Sterling, IO has also recently won the contract to deliver a range of reprographic, mail and courier services to the Solicitors Regulation Authority, (SRA) and has renewed its contract with longstanding London law firm, Farrer & Co.

These firms join an increasing number of UK top 100 law firms, which have outsourced to IO. Clients include Gowling WLG, Penningtons Manches, Wedlake Bell, Capsticks and DAC Beachcroft.

About Shearman & Sterling

Shearman & Sterling has been advising many of the world's leading corporations and financial institutions, governments and governmental organisations for more than 140 years. The firm has approximately 850 lawyers in 20 offices around the world. Their lawyers come from some 80 countries, speak more than 60 languages and practice US, English, EU, French, German, Italian, Hong Kong, OHADA and Saudi law. Shearman & Sterling also practices Dubai International Financial Centre law and Abu Dhabi Global Market law.

About Intelligent Office

Intelligent Office helps firms in the legal sector change for the better, improving the quality of support delivered to partners and fee earners and helping firms save time and money. It achieves this by taking charge of administrative and secretarial services, leaving the firm's management free to concentrate on growth and partners free to develop and manage their practices.

The result: flexible, modern and professional support services; improved service for clients; increased profitability for the firm; and better opportunities for support staff.

The majority of Intelligent Office's services are delivered on site at clients’ premises and include PA, reprographics, mailroom, facilities, matter management, front of house and core goods procurement. Intelligent Office also provides document production support both on site at clients’ premises and via three onshore shared services centres.

With more than 800 staff operating across 47 client sites and three onshore shared services centres, Intelligent Office is the leading provider of office administrative and secretarial services to the UK legal market. Clients include Gowling WLG, Penningtons Manches, Farrer & Co, Wedlake Bell, Capsticks, DAC Beachcroft, Boodle Hatfield, Wiggin and Harper Macleod.

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