General Manager - Transcription Services
Maryanne is General Manager of Intelligent Office Transcription Services, our division providing cost effective, high quality and flexible document production support. Maryanne is responsible for overseeing the Transcription Services operation and ensuring that it consistently delivers outstanding client service, high quality outputs and operational excellence.
Before leading Transcription Services Maryanne spent three years in Business Services Manager and Client Services Manager roles in Intelligent Office’s Managed Services division where she ensured the effective delivery of our services, developed excellent client relationships and acted as the liaison for all client-facing matters in our contracts in Scotland.
Maryanne has a strong outsourcing background and prior to joining Intelligent Office worked in the financial services sector, where she outsourced her company’s back office function to India.
Maryanne holds a PRINCE2 project management qualification to practitioner level.